ADVISORY SERVICES

STRATEGIC. TRUSTED. EXPERT.

Get in touch to explore how we can help you.

REGULATORY POSTURE & ENGAGEMENT

We offer strategic regulatory advice to help organisations interpret regulatory frameworks, engage effectively with regulators, and navigate industry supervision requirements. Our expertise includes leveraging principles- and risk-based compliance approaches to drive operational and strategic outcomes, reinforce industry leadership, and balance commercial imperatives with regulatory obligations.

We also work with businesses to assess their capacity for adopting leading practices that enhance regulatory outcomes, strengthen industry integrity, embed a compliance-oriented culture, and align with evolving community expectations.

REGULATORY INTERVENTION

We advise gambling operators facing heightened regulatory scrutiny, compliance intervention, or enforcement action. Our support includes helping businesses understand allegations, regulatory concerns, and enforcement objectives, as well as identifying resolution strategies to mitigate adverse action.

OBTAINING A LICENCE

We provide strategic guidance to new gambling market entrants and established local and international gambling operators, ensuring they understand and effectively navigate complex regulatory frameworks. Our expertise supports operators in meeting regulatory obligations, securing and maintaining licences, obtaining authorisations and variations, and expanding operations in a compliant and sustainable manner.

INDEPENDENT REVIEWS

We conduct independent reviews of gambling related regulatory arrangements, compliance frameworks, policy implementation, and operator performance. Our assessments rigorously evaluate policies and execution against legislative frameworks and regulatory obligations, ensuring strategic and operational alignment.

With an impartial, evidence-based approach, we test policy assumptions, assess implementation effectiveness, and identify gaps or inconsistencies. Our reviews provide clear, actionable recommendations to help organisations meet statutory obligations, achieve strategic objectives, and uphold stakeholder confidence.

PUBLIC POLICY INSIGHTS & ADVOCACY

We provide expert advice on navigating the intersection of public policy and politics, helping organisations surface critical issues, build traction, and advance policy outcomes.

Effective advocacy requires more than just articulating a position—it demands a deep understanding of the policy landscape, competing arguments, stakeholder dynamics, and the ability to shape or influence public discourse. We help clients refine their policy positions, frame issues persuasively, and engage with decision-makers to drive meaningful change.

We also assist in the development and rigorous testing of regulatory strategies, policies, and compliance frameworks to ensure alignment with statutory obligations and best practices.

ANTI-MONEY LAUNDERING / COUNTER-TERRORISM FINANCING (AML/CTF)

We advise on AML/CTF obligations in the gaming and gambling sector, including the development of compliance frameworks, risk assessments, and process improvements. Our services encompass AML/CTF program design, compliance audits, regulatory investigations, and remediation strategies. We also deliver sector-specific AML/CTF training to ensure organisations meet their compliance obligations and mitigate financial crime risks.

INVESTIGATIONS

We support investigations into alleged regulatory breaches, internal fact-finding inquiries, and remediation efforts. Our expertise extends to assisting organisations in preparing regulatory responses, working wth partners to conduct forensic reviews, and implementing corrective measures.

CULTIVATING LEADERSHIP

We support organisations in making informed decisions when appointing senior executives to key public policy, compliance and regulatory roles. With deep expertise in regulatory leadership and governance, we provide critical insights to ensure optimal executive selection.

Our mentoring program is designed for regulatory leaders committed to professional development and strategic growth. We offer tailored guidance to enhance leadership capabilities, navigate complexity, and address career challenges. Our mentoring approach fosters intellectual engagement, strategic reflection, and the ability to lead effectively in high-stakes regulatory environments.

STRATEGY

We help organisations assess their strategic positioning, identify opportunities and risks, and develop actionable strategies to achieve long-term objectives.

Our services include:

• Strategic narrative development to strengthen stakeholder engagement and influence.

• Process and procedural documentation reviews to enhance operational efficiency.

• Policy and regulatory framework development to align with evolving standards.

• Additional resourcing for complex regulatory projects and initiatives.

SAFER GAMBLING

We provide specialist advice on responsible gambling obligations and best practices, including policy audits, procedural reviews, and regulatory compliance assessments. Our tailored training programs equip clients with the knowledge and capabilities to implement responsible gambling practices aligned with jurisdictional requirements and industry standards.

PARTNERSHIPS

Vanguard Overwatch partners with McAtamney & Advisors to deliver tailored, end-to-end advisory solutions, combining deep regulatory expertise with strategic insight to meet the unique needs of our clients.

JR Consulting.

Vanguard Overwatch partners JR Consulting to deliver training and coaching programs on building safer gambling cultures, policy development and integration, and compliance startegy.

BUILDING SAFER GAMBLING CULTURES THROUGH TRAINING, COACHING & MENTORING

Jay Robinson delivers bespoke sector-leading training and coaching programs designed as catalysts for genuine culture change in safer gambling. These programs start with the C-suite, securing leadership buy-in, and extend through to the frontline, where consistent actions and decisions shape the guest experience.

Drawing on behavioural insight, operational understanding and lived experience, Jay engages teams at every level to challenge thinking and establish safer gambling practices that last. Known for building deep trust, Jay provides practical tools, role-specific guidance and structured mentoring that strengthen confidence, lift standards of practice and reinforce ethical, risk-aware decision-making. This work is not an afterthought or compliance tick; it is a premium capability layer that builds resilience, reduces harm and fosters a culture of care, vigilance and accountability that stands up under regulatory scrutiny.

POLICY DEVELOPMENT & COMPLIANCE STRATEGY

Jay Robinson brings a rare ability to translate research, public health priorities and lived experience into practical, implementable safer gambling and harm minimisation policies. Working at the intersection of strategy and operations, Jay ensures policy is more than a document: it becomes a driver of meaningful change across jurisdictions.

With a systems lens, strong grounding in behaviour change, and experience across multiple international jurisdictions, Jay helps organisations align policy with purpose. This work supports leadership to integrate safer gambling into the fabric of decision-making, while equipping frontline teams with policies that are compliant, workable, trusted and regulator-aligned.

Jay is a trusted partner in building proportionate, risk-based frameworks that are culturally aware, legally sound and operationally achievable, enabling organisations to move beyond box-ticking to demonstrate credible leadership in harm prevention and readiness for formal review or audit.

 POLICY IMPLEMENTATION & PRACTICE INTEGRATION

Jay Robinson supports clients to turn safer gambling policy into consistent, everyday practice across their business: bridging the gap between intention and execution. The focus is on measurable improvement, cultural alignment and building frontline confidence to apply safeguards with consistency and care.

Working directly with leaders, host responsibility teams and back-of-house functions, Jay helps implement controls that are practical, culturally relevant and regulator-aligned. This ensures that what is written in policy is reflected in day-to-day operations, and that staff can demonstrate it when scrutiny comes.

Jay’s support helps organisations move from compliance pressure to cultural readiness, and from reactive fixes to sustained safer gambling leadership that meets both operational and regulatory expectations.